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If you are looking for tools to help you manage
a retail environment or to sell in one, you've reached
the right place. Our product offerings focus on "real
world" techniques to serve the needs of the retail
environment. They are easy and cost effective.
To order more than 1000 books or for orders outside the USA,
please contact us for pricing and ordering.
Retail Service Across America
Tour Results Report
| During October/November 2005 the FentonWaltz Retail Training and Consulting team embarked on a 10,000 mile, 30 state research project to benchmark the state of retail service in America . In all, 3,000+ customer/associate interactions in 987 retail stores were observed. The result is a detailed “must read” report! . . . more info |
Sales Training Materials 
Sales Safari
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Find out how to send your salespeople on a training
expedition without ever having them leave the
store! This is a self-paced, fun, and different
approach that makes everyone who learns the concepts
want to become a "Lion," the "King
of the Retail Jungle!" Program materials
include: book, Leader's Guide, self-assessment
quiz. . . . more
info
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Books
"Go for No!®"
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The Ultimate Strategy for Failing Your Way to
Success! . . . more info
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"PLUCK!"
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Providing Courageous, Take-Charge Retail Service
(and having your customers love you for it!)
. . . more
info
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To order more than 1000 books or for orders outside the USA,
please contact us for pricing and ordering.
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